What is Side II Supply Co.?
Side II is built around a simple idea: Side I made us who we are. Side II is what we do with it. Good music. Good food. Things worth making, fixing and keeping. Skills we've learned, places we've been and plenty we're still curious enough to discover.
Are your products made to order?
Yes. Most Side II products are produced specifically when you order them. That helps us offer more designs and products without producing piles of inventory that may never find a home.
Where are your products made and shipped?
We work with production partners who print and fulfill our products. The production location can vary depending on the product and order, so different items in the same order may occasionally ship separately.
Do you offer free shipping?
Yes. Standard shipping within the United States is free unless otherwise noted.
How long will my order take?
Because our products are made to order, your delivery time includes both production and shipping. The best available delivery estimate will be provided during checkout, and we'll send tracking information when your order ships.
Why did my order arrive in more than one package?
Different products may be made by different production facilities. If that happens, parts of your order can ship separately and arrive on different days.
Can I return or exchange an item?
Because Side II products are made to order, we generally don't accept returns or exchanges for changes of mind, size selection or color preference. If something arrives damaged, defective or incorrect, contact us and we'll help resolve it. See our Returns & Exchanges page for more information.
Can I change or cancel an order?
Contact us immediately. Orders can enter production fairly quickly, so we can't guarantee that an order can be changed or canceled once it has been submitted.
Where can I find sizing information?
Available sizing information is included with the individual product listing. Because sizing can vary between garments, check the information for the particular item you're ordering rather than assuming every Side II shirt fits exactly the same.
How do I contact Side II?
Use our Contact page and send us a message. If you're contacting us about an existing order, include your order number so we can find it more quickly.